FAQ

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Getting started on ordering procedures

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How do I place an order with Marbed?

We think globally and act locally through the Marbed Dealer Network.

You are suggested to take advantage of a Marbed dealership, who can assist you with local services.

Find your nearest Marbed Dealer

 

I Want to order directly and have the Marbed Part numbers

Ask for a quote, indicating your full address and phone number (they are essential to calculate the shipping costs).

Having listed the Marbed Part number and quantities, you can attach as a file. Supported formats are:

  • .pdf (Adobe Acrobat)
  • .txt (text only document)
  • .doc (Microsfot Word compatible format)
  • .xls (Microsoft Excel compatible format)

The standard quote validity is 30 days.

 

I Want to order directly, but I have not the Marbed Part Numbers

Take advantage of the online catalog to define your wish list.

If you are not able to find the tool that you are looking for, fill this form or or send an email message to orders@marbed.com to ask for assistance, describing your need the most clearly and detailed as possible.

 

I received a Marbed sales quote and I want to confirm the order

Fill this form for a new order or send an email message to orders@marbed.com

For the advanced payment, the following options are available:

  • credit card
  • Paypal
  • bank transfer

Ask your agent for instructions and further information.

 

I got acknowledgment of my order, what is the next step?

At Marbed we are used to confirm the acceptance of your orders, please give 24/48 hours to our agents check and review the availabity of the tools you have ordered.

You will receive confirmation of the Estimated Time of Availability.

 

What are Marbed Sales General Conditions?

Is there any Minimum Order Value?

Your orders are welcome, it's clear!

Despite of this basic appreciation, there are few costs to consider for small orders: one for all the bank commissions.

This is the reason why we had to establish a Minimum Order Value (MOV).

That is we respect your small order and we are ready to fulfill it, but in case its value is lower than 100 EUR (freight costs and taxes are excluded), a 20 EUR fee applies.

 

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