FAQ

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I received my parcel but an item is missing. What do I do?

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If any item is missed from your parcel, please send us an email within 48hrs of receiving the parcel. Please include some photos of all the items received clearly, parcel box with postage slip and packing materials. Please also kindly weigh your parcel and its content with a scale if possible. 

* Never accept a parcel that is crushed, damaged or has been left open, possibly allowing the contents to fall out.

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